Privacy Policy

1. Information We Collect

When you contact Ultra Mechanical or request service through this website, we may collect information you choose to provide, including your name, phone number, email address, the type of service you need, and any details included in your message.

Basic technical information may also be collected automatically by our website hosting provider, such as IP address, browser type, device information, and website activity used for security, performance, and troubleshooting.

2. How We Use Your Information

We use information collected through the website to:

• Respond to service requests, questions, and estimate inquiries.
• Schedule or coordinate heating, cooling, refrigeration, and related services.
• Communicate with you about your request or an existing service relationship.
• Maintain and improve website security, reliability, and functionality.
• Comply with applicable legal, accounting, or recordkeeping obligations.

3. How We Share Information

Ultra Mechanical may share information with service providers that help us operate the website, host the site, manage communications, or provide business technology services. These providers receive information only as reasonably necessary to perform services for us.

We may also disclose information when required by law, legal process, or to protect the rights, safety, or property of Ultra Mechanical, our customers, or others.

Ultra Mechanical does not use this website to sell personal information for money.

4. Cookies, Analytics, and Similar Technologies

The website and its hosting provider may use cookies or similar technologies for site operation, security, performance, and analytics. We use Google Analytics through the Google tag to understand website visits, page usage, device and browser information, and general interaction with the website. Google may process this information and use cookies or similar technologies according to its own privacy practices. We use this information to measure website performance and improve our services and customer experience.

5. Google Reviews and Third-Party Services

This website may display customer reviews or links associated with Google. Google and other third-party services operate under their own privacy policies and terms. Visiting or interacting with those services may allow those third parties to collect information according to their own practices.

6. Data Retention

We keep personal information only for as long as reasonably necessary for service, customer communication, business records, legal obligations, dispute resolution, or other legitimate business purposes.

7. Data Security

We use reasonable administrative and technical measures intended to protect information under our control. No internet transmission or electronic storage method can be guaranteed to be completely secure.

8. Your Choices

You may contact us to ask about personal information you previously submitted through the website, or to request that we update or delete it when reasonably possible and subject to applicable recordkeeping or legal requirements.

9. Children’s Privacy

This website is intended for customers seeking HVAC, refrigeration, and related property services and is not directed to children under 13. We do not knowingly request personal information from children through this website.

10. Changes to This Policy

We may update this Privacy Policy when our website, services, or privacy practices change. The effective date at the top of this page will indicate the latest version.

11. Contact Us

If you have questions about this Privacy Policy or information submitted through the website, contact:

Ultra Mechanical
Metro Detroit, Michigan
Phone: (248) 376-9657
Email: miultrahvac@miultrahvac.com